RULE(RULE ID:338480)

Rule General Information
Release Date: 2024-10-22
Rule Name: OsTicket SQL Injection Vulnerability (CVE-2021-45811)
Severity:
CVE ID:
Rule Protection Details
Description: A SQL injection vulnerability in the ""Search"" functionality of ""tickets.php"" page in osTicket 1.15.x allows authenticated attackers to execute arbitrary SQL commands via the ""keywords"" and ""topic_id"" URL parameters combination.
Impact: An attacker can inject arbitrary sql commands to view or change the database of the target by exploiting the vulnerability successfully.
Affected OS: Windows, Linux, Others
Reference: http://enhancesoft.com
http://osticket.com
https://members.backbox.org/osticket-sql-injection/
Solutions
Please contact the software vendor to update the software patch.